After revitalizing upper management and improving operations, Patrick set his sights on reclaiming the company culture that HOK once had. In this episode, he discusses improving communication, company stock as a unifier, leadership groups, team building experiences, and leadership bonus programs.

Riccardo Mascia, Managing Principal in HOK’s Chicago studio, shares his perspective of coordinating a seminal company retreat that helped leadership refocus on the soul of HOK.

Patrick shares his lessons for listeners to take away from this episode:

• Company culture is established by the leaders,
• Company culture must be reinforced every day,
• If culture is lost it can be reestablished with hard work over time.

To read along and see illustrations and personal photos that accompany this series, get Patrick’s book, Designing a World-Class Architecture Firm. You can buy the book at gablmedia.com/buildsmartbook/ and find out more information at macleamy.com